Support
How can we help?
Support for Glue Pads on iPhone and the full Glue Performance Workstation on iPad.
Contact Glue Support
Include your device model, iOS/iPadOS version, and a short description of the issue.
No audio
Check device volume and your current audio route, then fully close and reopen Glue. If you use Bluetooth or an external interface, confirm the expected output is connected.
Pad or trigger not responding
Restart the app and include the affected pad, trigger, or screen when you contact support.
Scenes or click feel out of sync
Tell us whether you are using Sync or Free mode, the BPM, time signature, and what happened immediately before the issue appeared.
Performance feels slow
Include your exact iPad model and iPadOS version. Performance can vary significantly across older hardware generations.